Our Team

Amy Taylor Mitchell

CEO

Amy Taylor Mitchell is a highly experienced SaaS executive and customer success thought leader with 15 years in the IT industry and 25 years of leadership experience. She has a strong background in stakeholder communications and program development. Amy has recently been the CEO of Real Success and was previously the Director of Customer Success Americas at Juniper Networks, where she led major initiatives in CRM and customer relationship metrics. Her skill set includes problem-solving, operational excellence, and various aspects of customer engagement and sales. Amy is multilingual and passionate about continuous learning. 

Trevor Mishler 

CCO

Trevor Mishler is an accomplished professional with over 20 years of experience in engineering, technology, financial services, sales, and military environments. He currently leads as the Chief Customer Officer at RSI (Real Success International), focusing on customer success for mid-stage SaaS companies. Previously, he held positions such as Director of Global Support at Element and Senior Manager at Red Hat. Trevor holds a Master's degree in Engineering Management and is certified in FinTech. He is passionate about customer experience, process improvement, CRM, and analytics, and is committed to leadership and team empowerment.

Mike McCune
CTO

Mike McCune has built a distinguished career over the past 20 years, leading product teams to deliver solutions that drive intense and sustained growth. His leadership has been pivotal in the development of global teams, mentoring emerging leaders, and refining engineering processes to bolster market success. He current leads the technology direction for RSI as their Chief Technology Officer after previous leadership positions a series of startups, Red Hat and General Dynamics. He holds a Bachelors Degree in Computer Science with deep experience leading his engineering teams as well as cross functional Customer, Product, and design Design teams.

Gabriel McIntosh

CMO

Gabriel McIntosh is a seasoned full-stack marketing professional with over two decades of experience in digital marketing strategies. In addition to his role at RSI, he currently serves as the Vice President of Digital Marketing at Suvoda, where he leads a team responsible for digital marketing. His career includes roles at CGS, Episerver, and the American Bar Association, with a focus on marketing operations, digital advertising, marketing strategy, demand and lead generation, and SEO. Gabriel has a Bachelor of Science from Michigan State University, as well as post-graduate art studies at the School of the Art Institute of Chicago.